Duplicate Bug Reports Considered Harmful... Really? – ICSM 2008

by Nicolas Bettenburg, Rahul Premraj, Thomas Zimmermann, Sunghun Kim

In a survey we found that most developers have experienced duplicated bug reports, however, only few considered them as a serious problem. This contradicts popular wisdom that considers bug duplicates as a serious problem for open source projects. In the survey, developers also pointed out that the additional information provided by duplicates helps to resolve bugs quicker. In this paper, we therefore propose to merge bug duplicates, rather than treating them separately. We quantify the amount of information that is added for developers and show that automatic triaging can be improved as well. In addition, we discuss the different reasons why users submit duplicate bug reports in the first place.

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Reference

Nicolas Bettenburg, Rahul Premraj, Thomas Zimmermann, Sunghun Kim. Duplicate Bug Reports Considered Harmful... Really?. In Proceedings of the 24th IEEE International Conference on Software Maintenance (ICSM 2008), Beijing, China, September 2008.

BibTeX Entry

@inproceedings{bettenburg-icsm-2008,
    title = "Duplicate Bug Reports Considered Harmful... Really?",
    author = "Nicolas Bettenburg and Rahul Premraj and Thomas Zimmermann and Sunghun Kim",
    year = "2008",
    month = "September",
    booktitle = "Proceedings of the 24th IEEE International Conference on Software Maintenance",
    location = "Beijing, China",
}