The final versions of our CSCW 2011 papers are online. See you in Hangzhou!
“Not My Bug!” and Other Reasons for Software Bug Report Reassignments
Philip J. Guo, Thomas Zimmermann, Nachiappan Nagappan, Brendan Murphy
We present a large-scale quantitative and qualitative analysis of the bug reassignment process in the Microsoft Windows Vista operating system project. We found that reassignments are useful to determine the best person to fix a bug, contrary to the popular opinion that reassignments are always harmful. We discuss the five primary reasons for reassignments and make recommendations for the design of more socially-aware bug tracking systems.
Empirical Software Engineering at Microsoft Research
Christian Bird, Brendan Murphy, Nachiappan Nagappan, Thomas Zimmermann
This paper highlights the research themes and activities of the Empirical Software Engineering (ESE) group at Microsoft Research with examples from its research on socio-technical congruence, bug reporting and triaging, and data-driven software engineering.